Jobs – The Bower Studio

We're Hiring!

The Bower Studio and it's sibling company (Gamut Pins) are the two brands that comprise Small Victories LLC. We create and distribute our products from our studio in Easthapton, MA.

Take a look at our open positions below!

Studio Lead [Full Time]

Small Victories is a creative stationery and accessories studio seeking a Studio Lead who is highly motivated, optimistic, and detail-oriented. We’re looking for someone who can join us no later than April 15 and help us ensure that our customers receive accurate and timely orders. As Studio Lead, you will be responsible for creating and communicating daily priorities for our small production and fulfillment team. The ideal candidate will have experience in managing daily operations, leadership communication, inventory management, and order management. Previous experience in a studio environment or with e-commerce is also helpful.

We are a small, independent wholesale and retail business in an exciting time of growth. The Small Victories studio is home to two brands: The Bower Studio and Gamut Pins.

The Bower Studio specializes in plantable greeting cards with original artwork, while Gamut Pins designs and sells enamel pronoun pins. The Studio Lead will direct and work alongside Studio Assistants to print, fold, and assemble cards, as well as package enamel pin orders for shipment.

Our studio is a friendly and inviting environment where we strive to make everyone feel comfortable to be themselves, while working hard to achieve goals. We value creativity, collaboration, and making a positive impact. If you share these values, this is a unique opportunity for you to gain experience in small business operations and work with positively impactful products.

Responsibilities

Ensure continuous operations throughout the studio on a daily basis through supervision of team tasks while iterating and improving systems and processes.
Train studio assistants on production and fulfillment processes, set employee task performance expectations and priorities, and support employees in their completion of daily operations.
Maintain an organized and cleanly studio environment, ensure equipment is in good order, and monitor product quality.
Monitor inventory of supplies and product, support inventory checks made by the Administrative Assistant in our resource and planning software, and order studio supplies.
Manage orders of finished product across all channels, respond to marketplace messages and order-related emails and phone calls, and oversee timely and accurate fulfillment of orders.
Be a member of the production and fulfillment team in contributing to the manufacturing and shipping of our products.
Participate in weekly strategy meetings to give any relevant updates, and gain any needed support.
Work hand-in-hand with other studio members on operational tasks.
Fabricate Small Victories products that are made in-house with specialized tools.
Pick and check wholesale and retail orders.
Pack orders to ensure that they meet carrier and studio guidelines and that items are protected in transit.
Create shipping labels, mark orders shipped, and ensure that packages go out in a timely fashion.
Represent Small Victories through our products, packaging, and processes. This may also include assisting at in-person events where you may respond to customer questions and check out customers with our POS system.

Requirements

Minimum of 2 years experience in a similar role
Strong organizational and project management skills
Ability to work independently and manage a small creative team
Excellent communication and interpersonal skills, including customer service support
Proficiency in inventory management systems and software
Familiarity with e-commerce platforms such as Faire, Etsy and Shopify
Experience in wholesale or retail production or fulfillment
Strong attention to detail and fine motor skills
Ability to work efficiently and adaptively in a rapidly evolving environment
Reliable and able to commit to a flexible but consistent work schedule
Familiarity with computers (PC & Mac), printers, and online systems such as Google Drive
Ability to learn and use workflow applications (e.g. Discord) on a personal device for internal team communication and task management
Comfortable with extended periods of standing, sitting and working at a desk — using hands and wrists frequently

Preferred Skills (not required)

Familiarity with Katana or a similar MRP
Paper craft and/or digital printing

Hours & Schedule

This position requires in-person, full-time work at our studio - 116 Pleasant St, Easthampton, MA 01027
Flexible schedule available
Must be available to work 38-40 hours per week
Training will take place Monday-Friday

Compensation & Benefits

$18.72 / hour
Annual salary based on 38 hours per week is $38,000
PTO time
Health Insurance provided with 80% of the cost covered by Small Victories

COVID-19 Safety

All current team members are fully vaccinated, and you must be fully vaccinated as well.

Masks are optional in the studio
Air purifiers run during work hours

Other Considerations

Applicants should be comfortable around dogs. We have friendly dogs who come to work with us occasionally.
Please note that our studio can get quite warm in the summer months, sometimes reaching 80+ degrees Fahrenheit mid day. As such, applicants must be comfortable working in a warm environment and able to perform physical tasks in these conditions, or work evening shifts.
Applicants must be accepting of people from diverse backgrounds. We are a queer owned and operated business committed to creating a safe and respectful work environment for all.

If you are an enthusiastic, detail-oriented leader who enjoys working in a small but mighty creative team environment, we encourage you to apply! Submit your application by sending us a brief informal email expressing why you're interested in this opportunity, including any relevant experience, as well as your availability and earliest start date. Please attach your resume to the email and send it to shop@thebowerstudio.com with “Studio Lead Job” in the heading.

Studio Assistant [Part Time]

Come join us at our creative stationery and accessories studio with a great view of Mt. Tom!

Small Victories is seeking a Studio Assistant who is self-motivated and detail-oriented, and who can begin work immediately. As a Studio Assistant, you will be responsible for producing and packaging Small Victories products while ensuring that orders are filled and shipped accurately. This is an opportunity to be part of a company that values creativity, collaboration, and making a positive impact. Previous experience in a studio environment or with e-commerce is preferred but not required.

We are a small, independent wholesale and retail business in an exciting time of growth. The Small Victories studio is home to two brands: The Bower Studio and Gamut Pins.

The Bower Studio specializes in plantable greeting cards with original artwork, while Gamut Pins designs and sells enamel pronoun pins. Studio Assistants will need to print, fold, and assemble cards, as well as package enamel pin orders for shipment.

At Small Victories, we strive for a friendly and inviting studio environment, where everyone feels comfortable to be themselves while also working hard to achieve our goals. As a Studio Assistant, you will play an integral role in ensuring that our customers receive accurate orders on time and that opening a package from Small Victories is a delightful experience. If you want to gain experience in small business operations and have a passion for positively impactful products, we encourage you to apply!